产品设计中的用户需求与产品质量特征映射方法研究  

MAPPING CUSTOMER REQUIREMENTS TO PRODUCT QUALITY CHARACTERISTICS

作　　者：王美清[1] 唐晓青[1] 

机构地区：[1]北京航空航天大学机械工程及自动化学院,北京100083

出　　处：《机械工程学报》2004年第5期136-140,共5页Journal of Mechanical Engineering

基　　金：国家863/CIMS主题(2001AA414410);高等学校博士点基金(2O020006014);先进制造技术预先研究基金

摘　　要：针对现代产品设计中将用户需求贯穿于产品开发全过程的基础问题展开研究,建立了用户需求与产品设计质量特征映射的理论模型,提出了由用户需求筛选与精化、产品质量特征获取与转换和产品质量特征优化与决策三个过程构成的映射方法。该方法采用网络分析法(ANP)确定用户需求和产品质量特征的重要度,建立了用户需求之间、产品质量特征之间、用户需求层与产品质量特征层之间的融合与冲突求解关系模型。在优化决策模型中,采用加权0-1目标规划法,综合考虑了成本、时间、现有资源和可行性等因素对产品质量特征的影响,实现了用户需求与产品质量特征的有效映射。并通过实例验证了该方法的有效性。The key problem in modern product development that is how to melt customer requirements into product and related design processes is put forward. A theoretical model for translating customer requirements (CRs) into product qual- ity characteristics (QCs) is set up, which is comprised of three stages: filtering and refining CRs, capturing and transferring QCs, and optimizing and final-selecting QCs. The methodolo- gies for mapping QCs with CRs are presented. The analytic network process (ANP) method is employed to weight based on the important levels of CRs and QCs, which considers the interrelationships among the CRs and QCs. Furthermore, the proposed mapping procedure takes into account the multi-objective of the problem incorporating other factors else such as cost, time to market, resource utilization ratio, feasibil- ity,etc of QCs. A model of zero-one goal programming (ZOGP) is given to determine the optimal QCs. A case is studied to il- lustrate the application of the mapping approach.

关 键 词：产品质量特征 用户需求 产品设计 0.1目标规划 映射模型与方法 网络分析法 

分 类 号：TH122[机械工程—机械设计及理论]