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作 者:赵金洁
机构地区:[1]上海海事大学法学院,上海
出 处:《争议解决》2024年第5期139-143,共5页Dispute Settlement
摘 要:随着互联网的发展,网络购物规模迅速壮大,网购合同格式条款得到了广泛应用。区别于传统格式条款,网购合同格式条款具有隐蔽性、虚拟性等特点,在应用过程中出现了很多新的问题,如经营者提示义务不完全履行、消费者救济受到限制等。我国现行法律对此存在诸多不足,可以从立法体系、明确提示义务、加强对消费者权益的保护等方面进行立法完善,促进网购行业的健康发展。With the development of the Internet, the scale of online shopping has grown rapidly, and the standard terms of online shopping contracts have been widely used. Different from traditional standard terms, standard terms in online shopping contracts have the characteristics of concealment and virtuality, and many new problems have emerged in the application process, such as incomplete performance of the operator’s obligation to remind, and limitations on consumer remedies. There are many shortcomings in the current laws in our country, and legislation can be improved from the aspects of legislative system, clear reminder obligations, and strengthening the protection of consumer rights, to promote the healthy development of the online shopping industry.
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