数字包容:老年人参与智慧养老服务推进路径  

Digital Inclusion: Promotion Path for Elderly Participation in Smart Elderly Care Services

作　　者：徐莉鸿 

机构地区：[1]成都医学院大健康与智能工程学院,四川 成都

出　　处：《现代管理》2024年第7期1482-1492,共11页Modern Management

摘　　要：在数字化时代背景下,智慧养老服务作为提升老年群体生活质量的关键途径,正逐渐受到社会各界的广泛关注。然而,随着数字化进程的加速,老龄人群遭遇了数字鸿沟问题,这不仅限制了他们享受智慧养老服务的能力,也影响了他们的整体生活质量,对于公共服务的参与感也在缺失。本研究旨在深入探讨数字包容理念在智慧养老服务中的应用,以及如何通过这一理念来改善养老服务,以促进老年群体的全面福祉,实现公共服务可及。文章以数字鸿沟理论的三个层次为分析框架,理解老年人对于数字设备接入、使用和效果的感知。研究发现,尽管智慧养老服务在技术层面取得了显著进展,但在推广应用过程中,如何确保老年群体的广泛参与和实际受益、实现公共服务可及方面,仍存在较大的挑战。针对上述问题,文章采用三元交互决定论作为理论框架,对个体、社会和环境三个层面进行赋能,从而实现老年群体充分参与智慧养老,提高生活质量,推动养老事业发展,实现公共服务可及。In the context of the digital age, smart elderly care services, as a key way to improve the quality of life of the elderly population, are gradually receiving widespread attention from all sectors of society. However, with the acceleration of digitalization, the elderly population has encountered the problem of digital divide, which not only limits their ability to enjoy smart elderly care services, but also affects their overall quality of life, and their sense of participation in public services is also lacking. This study aims to explore in depth the application of digital inclusion concept in smart elderly care services, and how to improve elderly care services through this concept, in order to promote the comprehensive well-being of the elderly population and achieve accessibility to public services. The article uses the three levels of digital divide theory as an analytical framework to understand the perception of elderly people towards the access, use, and effectiveness of digital devices. Research has found that although smart elderly care services have made significant progress in technology, there are still significant challenges in ensuring the widespread participation and practical benefits of the elderly population, and achieving accessibility to public services in the promotion and application process. In response to the above issues, the article adopts the theory of ternary interactive determinism as the theoretical framework, empowering individuals, society, and the environment at three levels, in order to achieve full participation of the elderly in smart elderly care, improve quality of life, promote the development of elderly care, and achieve accessibility to public services.

关 键 词：数字包容 智慧养老 公共服务可及 数字鸿沟理论 三元交互决定论 

分 类 号：D66[政治法律—政治学]