Citizen-Centric Complaint Reporting and Analyzing Mechanism  

作　　者：Ahsan Ullah Tonmoy Singha Hamidur Rahman Sarker Fatema Jahan Pia Afzal Hossain Ahsan Ullah;Tonmoy Singha;Hamidur Rahman Sarker;Fatema Jahan Pia;Afzal Hossain(Department of Computer Science and Engineering, World University of Bangladesh, Dhaka, Bangladesh;Army Institute of Business Administration (AIBA), Savar, Bangladesh)

机构地区：[1]Department of Computer Science and Engineering, World University of Bangladesh, Dhaka, Bangladesh [2]Army Institute of Business Administration (AIBA), Savar, Bangladesh

出　　处：《Journal of Software Engineering and Applications》2023年第6期223-263,共41页软件工程与应用（英文）

摘　　要：The “Citizen-Centric Complaint Reporting and Analyzing Mechanism” project is designed to create an online complaint system, called “e-Complaint”, to allow citizens to file complaints related to crime and misconduct in a secure and user-friendly way. The proposed system aims to address the challenges of the current complaint system, ensuring transparency and accountability in the police force. The “e-Complaint” system aims to increase police accountability and transparency and has significant benefits for both citizens and police departments.The “Citizen-Centric Complaint Reporting and Analyzing Mechanism” project is designed to create an online complaint system, called “e-Complaint”, to allow citizens to file complaints related to crime and misconduct in a secure and user-friendly way. The proposed system aims to address the challenges of the current complaint system, ensuring transparency and accountability in the police force. The “e-Complaint” system aims to increase police accountability and transparency and has significant benefits for both citizens and police departments.

关 键 词：E-Complaint Entity Relationship Diagram Use-Case Diagram Data Flow Diagram 

分 类 号：TP3[自动化与计算机技术—计算机科学与技术]