A Proposed Approach for Measuring Maturity Level of Software Delivery  

作　　者：Osama Hassan Mansour Atef Raslan Nagy Ramadan Osama Hassan Mansour;Atef Raslan;Nagy Ramadan(Faculty of Postgraduate Studies for Statistical Research, Cairo University, Cairo, Egypt)

机构地区：[1]Faculty of Postgraduate Studies for Statistical Research, Cairo University, Cairo, Egypt

出　　处：《Journal of Software Engineering and Applications》2024年第5期228-245,共18页软件工程与应用（英文）

摘　　要：Software delivery is vital for modern organizations, driving innovation and competitiveness. Measuring an organization’s maturity in software delivery is crucial for efficiency and quality. The Capability Maturity Model (CMM) framework provides a roadmap for improvement but assessing an organization’s CMM Level is challenging. This paper offers a quantitative approach tailored to the CMM framework, using Goal-Question-Metric (GQM) frame-works for each key process area (KPA). These frameworks include metrics and questions to compute maturity scores effectively. The study also refines practices into questions for a thorough assessment. The result is an Analysis Matrix that calculates weighted scores and an overall maturity score. This approach helps organizations assess and enhance their software delivery processes systematically, aiming for improved practices and growth.Software delivery is vital for modern organizations, driving innovation and competitiveness. Measuring an organization’s maturity in software delivery is crucial for efficiency and quality. The Capability Maturity Model (CMM) framework provides a roadmap for improvement but assessing an organization’s CMM Level is challenging. This paper offers a quantitative approach tailored to the CMM framework, using Goal-Question-Metric (GQM) frame-works for each key process area (KPA). These frameworks include metrics and questions to compute maturity scores effectively. The study also refines practices into questions for a thorough assessment. The result is an Analysis Matrix that calculates weighted scores and an overall maturity score. This approach helps organizations assess and enhance their software delivery processes systematically, aiming for improved practices and growth.

关 键 词：CMM CMMI Software Delivery MATURITY KPAs GQM PRACTICES 

分 类 号：TP3[自动化与计算机技术—计算机科学与技术]