Exploration of the Influence of Communication Skills on the Compliance of Transfusion and Nursing Satisfaction of Children in Outpatient and Emergency Department  

作　　者：BAOHongying 

机构地区：[1]Yangpu District Kongjiang Hospital of Shanghai City, Shanghai 200082, China

出　　处：《外文科技期刊数据库(文摘版)医药卫生》2022年第9期107-111,共5页

摘　　要：Objective: to analyze the influence of flexible use of communication skills on the compliance of children in outpatient and emergency transfusion, and to analyze the improvement of their nursing satisfaction. Methods: according to the method of random number table, 150 cases of pediatric transfusion patients received in our hospital from January 2021 to February 2022 were divided into groups of 75 cases / group. The control group was given routine nursing care alone, while the observation group was given communication skill intervention, and the intervention effects of the two groups were compared. Results: according to the analysis of childrens puncture compliance and the success rate of one puncture, the observation group was higher than the control group [(98.67% VS86.67%), (96.00% VS84.00%)]( χ2 7.946,6.000;P<0.05). By analyzing the scores of Wang Baker and FLACC scales, the observation group had lower scores than the control group [(2.98 ± 0.11) VS (6.51 ± 0.36), (1.42 ± 0.12) VS (3.36 ± 0.18)] (t81.212, 77.662;P0.05). The CPSS score was compared between groups before intervention and had no statistical value (t0.062;P>0.05);the CPSS scores of the two groups decreased significantly after intervention, and the observation group was lower than the control group [(16.02 ± 3.06) points VS (18.74 ± 5.32) points] (t3.838;P0.05). The adverse event rate of infusion in the observation group was low, and the satisfaction of the childrens family members was high( χ2 5.172,5.792,4.807,5.797;P<0.05). Conclusion: the value of communication skill intervention in pediatric transfusion in outpatient and emergency department is significant, which can relieve the psychological pressure of children, improve their puncture compliance, one-time puncture success rate and clinical transfusion quality, and actively prevent adverse events, thus improving the satisfaction of childrens families. This program is worth popularizing.

关 键 词：communication skills outpatient and emergency treatment children infusion COMPLIANCE nursing satisfaction 

分 类 号：R[医药卫生]