高校院系教务工作“育人”功能的发挥——基于顾客满意理论的分析  

The realization of the Educating function of teaching administration in colleges

作　　者：罗红霞[1] 

机构地区：[1]云南大学数学与统计学院,云南昆明650091

出　　处：《云南大学学报（自然科学版）》2008年第S2期453-455,共3页Journal of Yunnan University(Natural Sciences Edition)

摘　　要：在顾客满意理论的分析框架下,高校院系教务工作要发挥好"育人"功能,需要院系教务工作者转变思想和作风,尊重教育管理和服务的对象,调研分析他们的需求变化,适当调整工作方式方法,教育、管理、服务、引导并重,方可实现"教育育人、管理育人、服务育人".According to the Theory of Customer Satisfaction,the teaching administration staffs in colleges,with educating the young in mind,need to alter their thinking and behaving,respect the educated and administrated,survey the changes of their demands,and adjust their working style,combining educating,administrating,serving and guiding together.Only in this way,can they achieve their education purposes throungh educating,administrating and serving.

关 键 词：高等学校 学生教育 教务人员 

分 类 号：G64[文化科学—高等教育学]