建构医务人员工作满意度评价体系及其方法的探讨  

An exploration on developing evaluation system and methods on satisfactory degree towards medical care providers

作　　者：曹继晨[1] 施梅[1] 

机构地区：[1]哈尔滨医科大学附属第一医院,哈尔滨市南岗区150001

出　　处：《中国医院》2004年第11期49-51,共3页Chinese Hospitals

摘　　要：医务人员工作满意度是员工对其工作或工作经历评估的一种态度的反映。建构医务人员工作满意度评价体系应遵循科学性、客观性、针对性、等距性、一致性的编制原则,结合查阅中外文献,提出一套构建我国医务人员满意度评价体系的系统方法。The satisfactory degree towards medical care providers is the reflection to the staffs working attitude or working experience.The development of evaluation system and methods on satisfactory degree towards medical care providers should be based on the principles ofscientific and subjective nature, aiming at goal, equidistance, and identification. Based on literatures in China and overseas, the article outlinesa series of systematic methods on evaluating satisfactory degree towards medical care providers.

关 键 词：医务人员 工作满意度 评价体系 编制原则 

分 类 号：R192[医药卫生—卫生事业管理]