业务流程管理(BPM)技术演进及新动态  

THE EVOLVING TRENDS OF BUSINESS PROCESS MANAGEMENT TECHNOLOGY

作　　者：蔡斌[1] 赵明剑[1] 黄丽华[1] 

机构地区：[1]复旦大学管理学院,博士生上海200433

出　　处：《科技导报》2004年第11期54-59,共6页Science & Technology Review

基　　金：国家高技术研究发展计划"863"项目(2002AA413210)。

摘　　要：业务流程管理是现代企业管理的重要方法与支持技术,流程管理技术不断演进,从泰勒时代的手工化流程优化,到信息技术支持下的以BPR为代表的流程变革管理,再向支持全价值链范围连续流程协调技术发展。先回顾了业务流程管理技术的演进过程,再分析了业务流程管理技术领域的最新重要动态。Business Process Management (BPM) is one of the most important enterprise management methodologies and supporting technologies, which is evolving continuously from Taylor's manual process optimization to IT-supported process change management, such as BPR, then to direct process change execution according to on the fly dynamic needs within the whole scope of end-to-end value chain process collaboration, which enabled by emerging Business Process Management System (BPMS) technology based on pi-calculus. A historical review of these process management technologies is proposed, and then some most important trends in BPM fields are analyzed.

关 键 词：业务流程管理 BPR 技术演进 现代企业管理 企业流程 价值链 流程变革 新动态 手工 支持 

分 类 号：F270[经济管理—企业管理] R622[经济管理—国民经济]