对网络环境下企业业务流程再造的系统思考  

A Systematic Study of Business Process Reengineering under the Network Environment

作　　者：刘松先[1] 

机构地区：[1]淮海工学院经济管理系,江苏连云港222005

出　　处：《淮海工学院学报（人文社会科学版）》2004年第3期40-42,共3页Journal of Huaihai Institute of Technology(Humanities & Social Sciences Edition)

基　　金：2001年度江苏省教育厅高校人文社会科学研究项目(01SJD630009)

摘　　要：针对信息化技术的发展对传统企业管理的挑战进行思考,指出了网络环境下企业组织构架的必然性变革,其中业务流程再造(BPR)是其实施变革的基本前提,而业务再造的核心任务是为顾客创造价值和提高顾客满意度,并以此为目标就网络环境下业务流程的再造的设计、模型建立、具体实施中应注意的问题等进行了系统全面的探讨。In respect to the challenge posed by the development of information technology to traditional enterprise management, reform must be made in the organizing structure of enterprises under the network environment. Business process reengineering (BPR) is the very precondition to undertake such a reform. As far as BPR is concerned, it is the most important goal for it to create value for the customers and upgrade their level of satisfaction. A systematic study is made in this paper on the design of BPR, its modeling and problems in realizing it.

关 键 词：网络环境 企业 组织结构 业务流程再造 

分 类 号：F271[经济管理—企业管理]