论医疗纠纷反应链  

The reaction chain of medical disputes

作　　者：葛建一[1] 程峰[1] 康小明[1] 贾佳[1] 

机构地区：[1]苏州大学医学院,215006

出　　处：《中华医院管理杂志》2006年第6期406-408,共3页Chinese Journal of Hospital Administration

摘　　要：回顾了医疗纠纷的背景与现状,针对医疗纠纷多发和处理难的问题,提出了医疗纠纷反应链的概念,介绍了医疗纠纷反应链的框架结构、主要内容、基本原理和主要特点等。论述反应链作为处理医疗纠纷的常用工具,可从患者权利的角度考察纠纷相关各方履行职责的情况。反应链旨在重塑医师的职业道德并提升医疗质量,也呼吁患者重建对医师的信任。同时反应链提示科学地分析医疗纠纷全过程以及各影响因素,发挥整合优势,能促使医疗纠纷的顺利解决。The paper reviews the background and current situation of medical disputes and puts forward the concept of the reaction chain of medical disputes in view of their high occurrence rate and the difficulty in handling them. It discusses the framework, chief content, basic principles and major features of the reaction chain of medical disputes and argues that as a commonly used tool for handling medical disputes, the reaction chain renders it possible to check from the angle of the interests of the patients whether each party involved in the dispute has fulfilled its duties. Intended to improve the professional ethics of the physicians and the quality of medical care and calling on the patients to rebuild their confidence in the physicians, the reaction chain indicates that it is necessary to scientifically analyze the entire process and various influencing factors of medical disputes and bring into play the advantages of integration so as to successfully resolve medical disputes.

关 键 词：医疗纠纷 反应链 

分 类 号：R-051[医药卫生]