实现“零预约”优化就医流程的实践  

Application on optimizing hospital process to achieve nil-appointment

作　　者：李小龙[1] 姚军[1] 郭金刚[1] 张秀梅[1] 

机构地区：[1]解放军总医院第二附属医院,北京市海淀区黑山扈甲17号100853

出　　处：《中国医院》2007年第1期58-59,共2页Chinese Hospitals

摘　　要：介绍了解放军总医院实行医技科室检查“零预约”的背景和具体做法,即用管理和运行机制保证“零预约”的实现直面困难,从资源合理配置上促进“零预约”的实现,多方配合、多种激励、保障高质量“零预约”的实现。指出,实行“零预约”是阶段性的尝试,也非最终目的,还需不断完善和优化。The article introduced the background and the experience of nil-appoint in General Hospital of P.L,A. The conditions of achieving nil-appointment included operating mechanism optimizing, resource integrating, incentive system advancing and quality insuring. The nil-appointment was a stage attempt arid should be optimized.

关 键 词：医技科室 就医流程 零预约 

分 类 号：R186[医药卫生—流行病学]