上下级沟通对工作应激源-应激的调节作用研究  

The Moderate Effect of Supervisor-subordinate Communication on the Work Stressor-strain Relationship

作　　者：严文华[1] 李成彦[2] Joerg Felfe 

机构地区：[1]华东师范大学心理系 [2]上海师范大学心理系 [3]Martin-Luther Halle-Wittenberg University 德国06099

出　　处：《心理科学》2007年第1期212-215,共4页Journal of Psychological Science

摘　　要：本研究旨在考察上下级沟通对工作应激源-心理及生理应激的调节作用。研究结果表明:上下级沟通的两个维度及时告知和指导、积极表达对应激源-应激有不稳定的、不强烈的调节作用,既表现为及时告知与指导对工作-家庭冲突与心理应激、对工作负荷-生理应激有缓冲作用(负向作用),也表现为积极表达对工作-家庭冲突-生理应激、及时告知和指导对攻击行为-心理应激有增强作用(正向作用)。The objective of this study is to explore the moderate effect of supervisor-subordinate communication on work stressor-strain relationship. The final result showed that the two dimensions of supervisor-subordinate communication, timely informing and directing and positive expressing, especially the former, had an unstable and not strong moderate effect on stressors-strain relationship. Timely informing and directing had a buffer effect on work-family conflict-psychological strain, and also on workload-physical strain. Timely informing and directing had a positive moderate effect on work-family conflict-physical strain, and also on aggressive behavior psychological/physical strain.

关 键 词：上下级沟通 工作应漱源 心理应激 生理应激 调节作用 

分 类 号：B841[哲学宗教—基础心理学]