TQM背景下的绩效评估体系  

On Problems and Countermeasures of HR Performance Evaluation in the Context of TQM

作　　者：杜兰英[1] 金蕾[1] 

机构地区：[1]华中科技大学管理学院,湖北武汉430074

出　　处：《湖北工业大学学报》2006年第6期72-74,共3页Journal of Hubei University of Technology

摘　　要：近年来我国许多管理类文献分别对绩效评估和TQM理论的研究及实践应用进行了探讨,然而对两个领域结合应用的研究非常少.因此,从国外目前对TQM和人力资源绩效评估二者结合应用的文献的综述基础上,对国外的员工绩效评估的研究进行概述,揭示在TQM的背景下应用绩效评估体系时,组织表现出的特征和面临的主要困难,并提出人力资源绩效评估的应用须适应TQM的要求而不断调整变化.There has been relatively little work on the particular characteristics that should be adopted by an organization with a TQM approach to human resource （HR） performance evaluation. This paper establishes the context for future empirical research. The main difficulties with the concept of performance evaluation from a quality perspective is revealed. Both the assumptions of TQM and the requirements for HR evaluation are used as a foundation and it is put forward that the application of HR performance evaluation should be adjusted to integrate TQM requirements.

关 键 词：全面质量管理 绩效评估体系 人力资源 组织 

分 类 号：F270[经济管理—企业管理]