面向质量改进与顾客互动机制的质量屋的建立  

The Establishment of the I-HOQ Based on the Customer-Enterprise Quality-Improvement Interacting Mechanism

作　　者：曹莉[1] 

机构地区：[1]陕西师范大学计算机科学学院,西安710062

出　　处：《计算机科学》2007年第3期276-278,共3页Computer Science

基　　金：国家自然科学基金:网络伪装协同安全模型;项目批准号:60503008

摘　　要：基于质量功能展开提出了面向质量改进与顾客互动机制的“互动质量屋”模式并构造了其简化形式,讨论了如何应用“互动质量屋”进行质量改进和顾客互动机制下的分析和决策,以更好地指导企业建立互动体系,提高质量改进的效率和有效性。Based on Quality Function Deployment, the Interacted House of Quality oriented by the customer-enterprise interacting mechanism is advanced, and its simplized form is set up too. It is discussed how to apply the Interacted House of Quality to analyse and make decision for customer-enterprise quality-improvement interacting mechanism, so that it is possible to direct manufacturing enterprises to establish and implement the mechanism and raise the effective and efficiency of the quality-improvement.

关 键 词：质量改进 顾客互动机制 质量功能展开 

分 类 号：F273.2[经济管理—企业管理]