网络故障受理平台的设计  

Design of Network Fault Acceptance Platform

作　　者：张荣新[1] 李勤[1] 郭景武[2] 王向华[1] 

机构地区：[1]天津职业大学,天津300402 [2]铁道第三勘察设计院集团有限公司,天津300142

出　　处：《铁道工程学报》2007年第6期68-70,89,共4页Journal of Railway Engineering Society

摘　　要：研究目的:为提高网络的效率,对网络故障进行诊断,设计出网络故障受理平台,当网络出现问题时,适时地通知管理者进行故障排除,调整网络配置,从而有效地改善业务运行环境和运行状况,提高客户的满意程度。研究方法:PHP是一种服务器端的HTML脚本/编程语言,是建立动态网站的强大工具。而MySQL是一个精巧的SQL数据库管理系统,可运行在多种平台上,本系统采用php+mysql的组合对系统进行开发设计。研究结果:开发出网络故障受理平台的网站,本网站可提供同时几百人的浏览并保证速度正常。研究结论:利用PHP+MySQL组合工具开发设计的网络故障受理平台界面简单、功能全面、可扩展性好,分为故障发生、确定发生故障的用户、登记故障问题、诊断分析、通知处理、回访结果、故障完成等环节,可减少网络故障发生机率、缩短网络故障处理时间、提高网络工作效率,满足可靠性、灵活性、开放性、安全性的设计原则。Research purposes： Accepting platform for network breakdown is designed for rising of network efficiency and examining of network breakdown. When the network has the problem, it informs the administrator carrying on troubleshooting and regulating network configuration at the right moment, thus effectively improves the service movement environment and the movement condition and enhances the customer satisfaction. Research methods：PHP is a server- side HTML embedded scripting language. It provides web developers with a full suite of tools for building dynamic websites. MySQL is an ingenious SQL Database Management System, which can run on multi -platform, so we use php and mysql together to develop and design this system. Research results：Developing the web site with accepting platform for network breakdown, which can support hundreds of people to explore at the same time and ensure the normal speed. Research conclusions：The network fault acceptance platform developed and designed with integrated tool of PHP ＋ MySQL has the characteristics of easy interface, complete functions and good augrnentability with the working ranges from fault appearance to fault location, fault registration, fault analysis, fault handling and enquiring the result of fault handling, so it can reduce the probability of network fault, shorten the time of handling fault, improve the efficiency of network and satisfy the design principles of reliability, flexibility, the open and safety.

关 键 词：网络 业务 保障 故障 受理平台 

分 类 号：TP277[自动化与计算机技术—检测技术与自动化装置]