工业企业物流能力与供应链绩效关系的实证研究  

An Empirical Research:Relationship Between Logistics Capabilities and Supply Chain Performance in Industrial Enterprises

作　　者：马士华[1] 谭勇[1] 龚凤美[1] 

机构地区：[1]华中科技大学管理学院

出　　处：《管理学报》2007年第4期493-500,共8页Chinese Journal of Management

基　　金：国家自然科学基金资助项目(70672040)

摘　　要：对物流能力中的有形要素能力与运作能力进行了说明,并选定了对供应链绩效进行衡量的中间变量。在此基础上提出了一系列假设并建立模型,通过对国内近千家工业企业进行问卷调查,用结构方程模型进行了分析,得出了运作能力比有形要素能力对供应链绩效影响更显著的结论。实证分析显示,运作能力对响应性、服务质量、物流绩效都有显著影响,并通过服务质量间接影响到企业的财务绩效,而有形要素能力除了与运作能力有相关性之外,对响应性、服务质量、物流绩效均无显著的直接影响。The tangible asset capacity and its operations capability in logistics capabilities were explained, and some middle variables were selected to measure the supply chain performance. Some hypotheses were put forward and the measurement models were established. About one thousand industrial enterprises in China's Mainland were surveyed through a questionnaire and the results were analyzed by Structure Equation Modeling （SEM）. The results show that the operations capability influences more the supply chain performance than tangible asset capacity. From the empirical analysis results, it is seen that the operations capability has the great effects on the customer response, service quality and logistics performance, and influences the enterprise financial performances indirectly through the service quality. Related with the operation capability, the tangible asset capacity has indirect effects on the enterprise performances, including the customer response, service quality and logistics performance.

关 键 词：物流能力 有形要素能力 运作能力 服务质量 物流绩效 财务绩效 

分 类 号：F274.3[经济管理—企业管理]