领导行为、沟通满意感与组织绩效的相关性研究  

The Correlation Study of leadership、Communication Satisfaction and College Performance

作　　者：梅红[1] 宋晓平[2] 

机构地区：[1]西安交通大学管理学院,陕西西安710049 [2]西安交通大学公共管理学院,陕西西安710049

出　　处：《科学管理研究》2007年第5期91-94,共4页Scientific Management Research

基　　金：教育部人文社会科学研究项目(05JA880033)

摘　　要：针对知识型员工,在分析了沟通满意感影响因素和维度的基础上,阐述了沟通满意感形成的过程并构建了知识型员工沟通满意感形成的动态模型。在此基础上分析了领导行为、沟通、绩效的互动关系,指出沟通满意感的获得对形成"领导行为—沟通满意感—长期绩效"闭环流程的促进作用,并得出了相关的研究结论与建议。This article analysis the influence factors about communication satisfaction and two dimensions for knowledge worker. The article expatiate the forms process of communication satisfaction and build the dynamic model. In this foundation, we analyzed the interaction relations among leadership, communication, performance. We pointed out communication satisfaction has the accelerate action in forms the closed loop of＂leadership - communication satisfaction - performance＂. Finally, we had drawn the research conclusion and some suggestion.

关 键 词：领导行为 沟通满意感 绩效管理 组织激励 

分 类 号：C962[经济管理—人力资源管理]