银行再造中的组织冲突及其管理  

Organizational conflict and its management in reengineering the bank

作　　者：李鹏[1] 郭丽[2] 张成虎[1] 

机构地区：[1]西安交通大学经济与金融学院,陕西西安710061 [2]中国人民大学商学院,北京100872

出　　处：《西北大学学报（哲学社会科学版）》2007年第6期147-149,共3页Journal of Northwest University：Philosophy and Social Sciences Edition

基　　金：国家自然科学基金项目(70273034)

摘　　要：根据再造活动过程中各个阶段不同的特性,通过对冲突进行动态分析,构建出冲突管理的分析框架,提出了合理解决和运用冲突的基本对策。Conflict is a common phenomenon in organizations. There will be a lot of conflict in reengineering the bank. For banks to reach the full potential of reengineering the bank, top management must manage conflict effectively. According to its different characteristics in every phase, it should make a dynamic analysis on the conflict and establish the analysis frame of conflict management. Finally, some constructive suggestions are put forward for solving and using conflict rationally.

关 键 词：银行再造 冲突 冲突管理 

分 类 号：F270[经济管理—企业管理]