减振器客户需求层次聚类模型研究  

A Study on Hierarchical Clustering Model for Shock Absorber Customer Requirements

作　　者：常艳[1] 潘双夏[1] 张健[1] 江伟光[1] 

机构地区：[1]浙江大学机械与能源工程学院,杭州310027

出　　处：《汽车工程》2008年第3期279-282,共4页Automotive Engineering

基　　金：国家科技攻关计划项目(2005BA201A89);国家自然科学基金项目(50335040)资助

摘　　要：为有效开发产品族,提出基于层次聚类的减振器客户需求分析模型,综合运用定性和定量的方法进行客户需求划分和聚类,确定了产品族设计的功能特征系列型谱和功能特征值系列型谱。用客户需求表示和描述产品,更直观地表达了客户需求与产品模块化规划间的关联,达到用最少的模块和最多的模块组合来满足多样化的客户需求的目的。For the effective development of product family, a customer requirements analysis model based on hierarchical clustering is proposed to classify and cluster the customer requirements qualitatively and quantitatively, and to determine the function series and function value series for product family design. Using customer requirement modules to describe more intuitively the relationship between customer requirements and product modularity for meeting the versatile requirements of customers, with as less modules as possible.

关 键 词：减振器 产品族 客户需求 层次聚类 

分 类 号：U463.21[机械工程—车辆工程]