我国导游薪酬制度的研究与设计  

The Research and Design on Our Tour Guides Pay System

作　　者：顾金梅[1] 

机构地区：[1]焦作师范高等专科学校,河南焦作454001

出　　处：《山西经济管理干部学院学报》2008年第1期3-5,共3页Journal of Shanxi Institute of Economic Management

摘　　要：导游是旅游业的重要人力资源,导游服务水平和质量直接影响着游客的满意度。但随着我国旅游业的快速发展,导游服务水平和质量参差不齐。本文作者从研究我国现行的导游薪酬制度出发,针对当前导游薪酬制度中存在的问题进行了剖析,并设计新的导游薪酬制度,从而促进旅游业的健康发展。Tour guides are important human resources in tourism industry, the level and quality of tour services directly affect the satisfaction of the tourists. However, with the rapid development of China＇ s tourism industry, the level and quality of tour services are quite different. Based on the research in our current tour guides pay system, this paper studies the problems and designs a new tour guides pay system, so as to promote the healthy development of the tourism industry.

关 键 词：导游人员 薪酬制度 佣金 导游补贴 

分 类 号：F590.63[经济管理—旅游管理]