依法处置医患纠纷 共建和谐医疗环境  

Solving medical dispute by law and building harmonious medical environment

作　　者：黄利鸣[1] 阮小明[1] 王建强[2] 

机构地区：[1]湖北省卫生厅,武汉市武昌东湖路165号430070 [2]华中科技大学同济医学院附属协和医院

出　　处：《中国医院》2008年第7期50-53,共4页Chinese Hospitals

摘　　要：介绍了湖北省在医疗纠纷突发事发事件中的处置经验和具体作法,分析医患纠纷处置中的存在的难题,并提出预防、预警、预案的"三预"方针,畅通、沟通和变通的"三通"原则,联通、联络、联动的"三联"机制和三个重要法律问题的思考。Experience and practice of medical dispute treatment in Hubei province was introduced. Difficulties in medical dispute treatment were analyzed. ‘3 prevention＇ guideline such as prevention, early warning and predetermined plan, ‘3 communication＇ principles such as channel unlocked, communication and adaptations, ‘3 link＇ such as link patient actively mechanism were presented, Thoughts of 3 important law issues were discussed.

关 键 词：医患纠纷 医疗环境 和谐环境 沟通方式 

分 类 号：R197.32[医药卫生—卫生事业管理] R197.3[医药卫生—公共卫生与预防医学]