健康教育满意度对病人住院满意度的影响  

Analysis of Existing Problems in Health Education and Enhancing Satisfaction Degree of Inpatients

作　　者：惠勤[1] 

机构地区：[1]江苏省苏州市立医院东区外科,215001

出　　处：《中华全科医学》2008年第12期1277-1278,共2页Chinese Journal of General Practice

摘　　要：目的探讨护理中健康教育存在问题对住院病人满意度的影响。方法设计住院病人意见征询表,采用问卷调查法,以四个季度为单位,分别选取358例住院病人进行征询意见表调查,并对调查资料进行统计分析。结果四个季度病人住院满意度差异有统计学意义(P<0.005)。结论随着健康教育满意度的提高,病人住院满意度也得到提升。只有不断评估病人对健康教育的需求,体现健康教育个体性,并进行有效评价,提高健康教育实施效果,才能提高病人住院满意度。Objective To investigate the influence of the existing problems in health education to the satisfaction degree of inpatients. Methods 358 inpatients in four different quarter were selected and the satisfaction degree were evaluated with inpatients opinion questionnaire table, and the results were analyzed by statistical tests. Results The satisfaction degree of inpatients in the four quarters were obviously different （ P 〈 0. 005 ）. Conclusions The satisfaction degree of inpatients comes next the improving of health education. , the in-patient satisfaction will also improve. Strengthening the implementation effect of the health education by assessing the need of the patients and effective health education can enhance satisfaction degree of inpatients.

关 键 词：护理 健康教育 满意度 

分 类 号：G479[文化科学—教育学]