网络模式下护理绩效综合评价子系统研制与实践  

The development and practice regarding the sub-system of comprehensive evalu-ation for nursing outcomes using the internet model

作　　者：迟凤玉[1] 翟树悦[1] 蔡宝英[1] 赵超[2] 

机构地区：[1]解放军第254医院,天津市300142 [2]解放军第三军医大学学员旅8队

出　　处：《中国护理管理》2008年第12期10-13,共4页Chinese Nursing Management

摘　　要：目的:探索科学、高效的护理绩效管理模式,准确评价护理工作,提高管理效应。方法:根据病人需求及护理专家科学论证确定护理绩效评价标准,以医院信息化网络平台及移动护士工作站为支撑,利用护理综合信息实时采集处理系统,采集、挖掘,获取多因素、多纬度数据,建立基于模糊理论的三层护理绩效综合评价模型。对护理质量、护理效率、护理效益、岗位职责4部分,按医院、科室、个人3个层次集成分析。结果:绩效评价模型的建立使医院、科室、个人随时从网上获取即时信息,了解护理工作指标完成情况,真实客观地反映护理工作负荷、护理工作效率、护理项目开展情况、护理成本与实际收益、病人获得服务的品质。结论:提高了护理管理效应及工作的预测性,创建良好的激励机制,促进护士个人的成长和发展。Objective： To explore the scientific and effective management model for nursing outcomes, thereby to correctly evaluate nursing care and increase management efficiency. Method： Based on patients’ needs and nursing experts’ consultation, the evaluation standards for nursing outcome are developed, which are supported by hos- pital information internet platform and mobile nurse stations. The ambiguous theory- based and three-level nursing outcome comprehensive evaluation model is built through utilizing timely collection and management system for nursing comprehensive information, and collecting, exploring and gaining multiple-factor and multiple domain data. The analysis is commonly undertaken across 4 parts （e.g. quality of nursing care, nursing efficiency, nursing benefice and position responsibility） through 3 levels （e.g. hospital, department and individual level）. Results： The development of outcome evalu- ation model is good for hospitals, departments and individuals to get updated information via internet and identity the nursing index on-going status. It also reflects the workload of nurses, nursing efficiency, progress status of nursing projects, nursing cost and actual achievement and the quality of care patient received. Conclusion： It could increase the predict ability for nursing outcome and work itself, build a good stimulating technique, improve individual development and growth, and provide strong base for scientific clinical nursing management.

关 键 词：网络 绩效 质量 

分 类 号：R192.6[医药卫生—卫生事业管理] R199.2[医药卫生—公共卫生与预防医学]