成员异质性与团队绩效:以交互记忆系统为中介变量  

Member diversity and team performance:The transactive memory system as a medium variable

作　　者：张钢[1] 熊立[2] 

机构地区：[1]浙江大学管理学院,浙江杭州310058 [2]浙江大学经济学院,浙江杭州310027

出　　处：《科研管理》2009年第1期71-80,共10页Science Research Management

基　　金：国家自然科学基金资助项目:网络环境下组织模块化设计研究(项目批准号:70671091);项目起止时间:2007-01-01~2009-12-30

摘　　要：关于成员异质性如何影响团队绩效的问题,已有研究存在争议。本研究以高技术企业中的65个工作团队为样本,将交互记忆系统作为中介变量,构建并验证了成员异质性与团队绩效的关系。将成员异质性分为一般异质性(人口统计学特征)和专长异质性(专业背景、学历和职业经验),路径分析结果显示,交互记忆系统在成员专长异质性与团队绩效关系中发挥中介作用,而成员一般异质性对团队绩效产生直接影响。交互记忆系统对团队绩效有显著正效应。The problem involving how member diversity impacts on team ptformance is under debate. The purpose of this study was to explore the differential impact of general diversity （demographic）, expertise diversity （education, work experience）, and a mediating variable （Transactive Memory System （TMS） ） on team performance. Hypotheses were tested with a sample of 65 high - tech work teams in China. Results of path analysis showed that TMS plays the medium role in expertise diversity and team performance, while general diversity directly impacted on the team performance. TMS was significantly and positively associated with team performance.

关 键 词：交互记忆系统 成员异质性 团队绩效 中介效应 

分 类 号：C939[经济管理—管理学]