Trust and relationship commitment on cooperative performance of supply chain  

信任及关系承诺对供应链合作绩效的影响(英文)

作　　者：朱桂平[1] 潘文安[1] 

机构地区：[1]浙江工商大学工商管理学院

出　　处：《Journal of Southeast University(English Edition)》2007年第S1期64-70,共7页东南大学学报（英文版）

基　　金：The National Key Technology R&D Program of China during the11th Five-Year Plan Period(No.2006BAH02A06)

摘　　要：Creating and sustaining trust in cooperative performances of the supply chain constitute critical strategic components.To study the influences of organizational and individual trust on the quality of commitment and cooperative performance,the relationships among organizational trust,individual trust,commitment and cooperative performances of the supply chain are discussed by case analysis.Questionnaire investigation is used to study the trust and relationship commitment among supply chain partnerships on cooperative performance.Results show that both organizational and individual trust are positively correlated with cooperative performance.The indirect effects of organizational trust on cooperative performance through relationship commitment is significantly greater than its direct effects.However,the indirect effects of individual trust on cooperative performance through relationship commitment is significantly less than its direct effects.It provides all essential basis for enterprises to establish and develop stable supply chain partnerships and to enhance competitive advantages.创立和维持信任在供应链合作绩效中是重要的战略内容,为了研究组织信任和个人信任对承诺质量和合作绩效的影响,以供应链伙伴企业为研究对象,通过实证分析来探讨组织信任、个人信任、承诺与供应链合作绩效之间的相互关系.研究结果显示,组织信用和个人信用都与合作绩效之间呈正相关关系.通过关系承诺,组织信用对合作绩效的间接影响大于其直接影响,而个人信任对合作绩效的间接影响远远小于其直接影响.这一研究结果对企业间建立和发展稳定的供应链伙伴关系、提升竞争优势提供必要的依据.

关 键 词：supply chain partnership TRUST COMMITMENT PERFORMANCE 

分 类 号：F274[经济管理—企业管理]