不确定质量水平下闭环质量链的成本模糊控制  

Fuzzy cost control of closed-loop quality chain under uncertain quality level

作　　者：肖人彬[1] 蔡政英[1] 

机构地区：[1]华中科技大学系统工程研究所,湖北武汉430074

出　　处：《计算机集成制造系统》2009年第6期1207-1214,共8页Computer Integrated Manufacturing Systems

基　　金：教育部新世纪优秀人才支持计划资助项目(NCET-05-0653)~~

摘　　要：为综合考虑正向和逆向质量管理活动,将逆向供应链/物流与正向供应链/物流的质量管理整合成闭环形式。定义了闭环质量链管理,并分析了它的特点。通过改进现有的供应链运作参考模型,建立了闭环质量链的过程模型,提出了一种工程化的质量成本核算体系。用一种模糊化方法,缓解不同企业质量水平的不确定性,对质量链上各节点质量水平和质量成本进行整合控制。最后,以满足最终用户质量需求为约束条件,以质量水平为控制变量,以质量链总水平和总成本为多目标函数建立优化模型,进而采用一种基于模糊评价的混合遗传算法求解。最后,通过一个应用案例,说明该方法使质量链控制得到了优化。To comprehensively consider forward and reverse quality management, the quality management of reverse and forward supply chains/logistics was integrated as a closed-loop quality chain management. A closed-loop quality chain management was defined and its characteristics were analyzed. Then its process model was set up based on modified popular Supply Chain Operations Reference （SCOR） model and an engineering cost evaluation system was also proposed. Furthermore a fuzzy method was used to alleviate uncertainties of quality levels in different corporation nodes so that the quality costs and quality levels of quality chain corporation nodes could be integrated and controlled. Finally, a multi-objective optimization function with total quality level and total quality cost as the objects of quality chain was constructed, by taking quality demands of end customers as constraint, and by taking quality level as control variables. It was resolved by a hybrid genetic algorithm with fuzzy evaluation. In the end, the proposed scheme was verified by an application example.

关 键 词：质量链 闭环 质量成本 模糊控制 

分 类 号：F406[经济管理—产业经济]