医院岗位绩效考核平衡计分卡指标的设计  

The Design of Balanced Scorecard Indicators in Hospital Job Performance Evaluation

作　　者：杨易成[1] 杜纲[1] 

机构地区：[1]天津大学管理学院,天津300072

出　　处：《北京理工大学学报（社会科学版）》2009年第4期80-82,共3页Journal of Beijing Institute of Technology：Social Sciences Edition

摘　　要：公立医院的社会公益性质要求医院建立一套既突出岗位价值与贡献和工作效率,又避免以追求创收为目的、经济指标为主的岗位薪酬考核体系。综合运用现代人力资源理论和管理科学理论、结合我国公立医院薪酬体系的现状,设计一套系统、科学有效的按岗取酬、按服务质量和工作效率取酬的岗位考核平衡计分卡指标。运用双层规划法将业务部门的指标考核联系到职能部门,应用层次分析法辅助确认指标权重。It is essential for state-owned hospitals to construct a job evaluation system that not only highlights contribution and efficiency but also avoids evaluation system which is profit-oriented. Human resources theory and management science are applied in the construction of this evaluation system in states-owned hospitals, producing an set of integrated and feasible balanced scorecard indicators in job performance evaluation based on job ranking, service quality and working efficiency. Bi-level programming is applied in the connection of line sectors and functional sectors while analytic hierarchy process is introduced in weighing indicators.

关 键 词：医院管理 岗位考核 平衡计分卡指标 层次分析法 双层规划 

分 类 号：F272.92[经济管理—企业管理]