面向大规模定制的服务模块化研究  

To Study on Service Modularity in the Context of MC

作　　者：关增产[1] 

机构地区：[1]东南大学经济管理学院,南京211189

出　　处：《价值工程》2009年第11期99-103,共5页Value Engineering

摘　　要：模块化是提高产品和服务效益的重要手段,受到人们的广泛关注与重视;同时,它也是实现大规模定制的重要策略之一。对产品和服务的模块划分相关研究进行了文献回顾,讨论了模块化的两个方面的内容。对模块划分与配置、基于服务蓝图等提出了面向大规模定制的服务模块划分方法,在服务模块化方面作了有益的探索。Great consideration has been focused on Modularity since the concept was created, as it brings great benefits for enterprises. Moreover, it is the key to the Mass Customization. Based on the brief review of related studies both domestic and abroad, some comments for modular is presented. Finally, a module division method is put forward based on service blueprints and function flow.

关 键 词：模块化 服务 大规模定制(MC) 功能流 服务蓝图 

分 类 号：F273[经济管理—企业管理] TP278[经济管理—国民经济]