基于知识构建的知识服务的实现  

Realization of knowledge service based on knowledge architecture

作　　者：司莉[1] 

机构地区：[1]武汉大学信息管理学院,湖北武汉430072

出　　处：《图书馆论坛》2009年第6期216-219,88,共5页Library Tribune

基　　金：教育部人文社会科学研究项目"面向知识创新的图书馆知识构建与服务研究"(08JA870012);国家社会科学基金项目"Web2.0环境下用户参与的图书馆信息组织模式研究"(09BTQ013)系列成果之一

摘　　要：在分析当前知识服务系统的基础上,提出知识元标引与链接技术、主动推送的知识导航与服务技术、支持语义的知识检索技术、知识重组与整合技术是知识服务中知识构建的核心技术。实现知识服务的关键要素在于知识服务用户的迫切需求、知识服务人员成为内容主题专家、建设基于本体的知识库与交互功能较强的知识服务平台,还必须有行之有效的战略学习机制。知识服务系统成功运作给我们的启示主要有:功能强大的服务平台是知识服务生命力的保证、开发融入知识创新过程的系列产品才能实现可持续发展、知识服务必须与营销战略相结合、吸收与支持用户参与的资源建设能够使服务增值。Based on analysis of current knowledge service systems, the author considers knowledge element indexing and linking, knowledge navigation and service adopting active push, knowledge retrieval supporting semantic, knowledge reorganization and integration are the core technology of the knowledge architecture in knowledge service. The key elements of realization of knowledge service lie in urgent requirement of knowledge service user, knowledge service staff being content subject expert, construction of knowledge base based on ontology and interactive service platform, in addition, effective strategic learning mechanism is integral. Some enlightenment that the successful knowledge service systems give us： we should ensure the vitality of knowledge service system by constructing strong function service platforms, implement sustainable development through developing products embedding knowledge innovation process, combine the knowledge service with marketing strategies, absorb and support users participatin,, the development of service resources bringing value - added service.

关 键 词：知识服务 知识构建 知识标引 核心技术 

分 类 号：G252[文化科学—图书馆学]