提高高校图书馆读者满意度的几点思考  

Several Considerations about Increasing the Satisfaction Degree of Readers in University Library

作　　者：曹茂琴[1] 

机构地区：[1]江西农业大学图书馆,江西南昌330045

出　　处：《科技情报开发与经济》2010年第4期23-24,33,共3页Sci-Tech Information Development & Economy

摘　　要：阐述了图书馆读者满意度指标的基本含义,讨论了影响高校图书馆读者满意度的因素,提出了提高高校图书馆读者满意度的几种有效措施。This paper expounds the basic connotations of the satisfaction degree of readers, discusses the factors affecting the satisfaction degree of readers,and advances some measures for increasing the satisfaction degree of readers in university library.

关 键 词：高校图书馆 读者满意度 馆员素质 

分 类 号：G258.6[文化科学—图书馆学]