基于主成分分析的产品保证管理价值提升研究  

The Study on Value Upgrade of Product Warranty Management Movement Based on Principal Component Analysis

作　　者：杨红雄[1,2] 刘一骝[1] 徐瑾[2] 

机构地区：[1]天津大学管理学院,天津300072 [2]天津理工大学管理学院,天津300384

出　　处：《北京理工大学学报（社会科学版）》2010年第3期13-15,20,共4页Journal of Beijing Institute of Technology：Social Sciences Edition

基　　金：国家自然科学基金(70671071)

摘　　要：新形式下产品竞争策略的转移,使产品保证成为企业关注的重点。以产品保证管理活动为分析对象,以保证管理价值为分析重点,利用调查数据运用主成分分析法找到目前中国制造业企业在产品保证管理实践中主要差异来源的四个主成分,依次为:保证控制因子、保证组织协作因子、保证政策因子以及保证理念和支持系统因子。以这四个主成分为分析核心,从不同角度分析了保证管理价值的提升途径。Nowadays, corporation＇s competitive strategy is being diverted to product warranty. The paper focuses on product warranty management as analytical object, emphasizing warranty management value. Principal Component Analysis was introduced in order to find key controlling factors. Warranty control ingredient, warranty setup cooperation ingredient, warranty policy ingredient, warranty idea ingredient and supporting system ingredient were thus figured out. Applying those four principal components, the approaches for warranty management value upgrading were discussed from different aspects.

关 键 词：主成分分析 产品保证管理 价值 提升 

分 类 号：F270[经济管理—企业管理]