共享心智模型和交互记忆系统:对立或协同?——基于知识管理视角  

Shared Mental Models and Transactive Memory Systems: Antinomy or Synergy?——From Knowledge Management Perspective

作　　者：薛会娟[1] 

机构地区：[1]浙江大学管理学院,杭州310058

出　　处：《心理科学进展》2010年第10期1559-1566,共8页Advances in Psychological Science

摘　　要：共享心智模型和交互记忆系统是知识管理领域中两个新的研究视角。共享心智模型是指团队成员共享的、对团队情境中关键要素的、系统的理解和心理表征;交互记忆系统是团队成员之间形成的一种彼此依赖的,用以编码、储存和提取不同领域知识的合作性分工系统。在分析共享心智模型和交互记忆系统内涵的基础上,作者深入剖析了两者的对立和协同关系,系统探讨了影响两者效应的情景变量,为从认知角度提高团队知识管理水平提供了理论依据。Shared Mental Models and Transactive Memory Systems are newly developed research areas closely related to team cognition management.Shared Mental Models are shared knowledge structures and represents about the key elements in the team that allow individuals to interact with their environment,while Transactive Memory Systems are collective memory systems for encoding,storing,retrieving,and communicating team knowledge.Based on the concepts of both of them,this paper analyzes the relation between them,and then provides the moderators in the impacts of Shared Mental Model and Transactive Memory Systems.The paper broadens our understanding of how to improve team knowledge management from team cognition perspective.

关 键 词：共享心智模型 交互记忆系统 团队认知 知识管理 

分 类 号：B849[哲学宗教—应用心理学] C939[哲学宗教—心理学]