面向客户需求分析的产品模块化配置方法  

Product modular configuration oriented to customer requirements analysis

作　　者：延鹏[1] 赵丽萍[1] 王冠群 聂庆峰[1] 

机构地区：[1]西安交通大学苏州研究院,江苏苏州2150001 [2]大连机床(数控)股份有限公司,辽宁大连116620

出　　处：《计算机集成制造系统》2010年第11期2341-2345,共5页Computer Integrated Manufacturing Systems

基　　金：国家科技重大专项资助项目(2009ZX04001-061)~~

摘　　要：针对面向客户需求分析的产品配置问题,结合质量功能配置方法和基于规则推理的方法,提出了一种客户需求映射方法。该方法基于质量功能配置的质量屋进行客户需求参数到模块属性参数的映射,同时基于规则推理确定映射过程中的技术特征目标值和选取模块实例,从而得到满足客户需求的产品模块化配置方案集。通过实例分析,验证了文中所提方法的有效性。Aiming at product configuration problem oriented to customer requirements analysis,a mapping method of customer requirements by integrating Quality Function Deployment（QFD）and rule-based reasoning method was put forward.The mapping relationships between customer requirements parameters and module attribute parameters were established based on House of Quality（HOQ）of QFD,and rule-based reasoning was used to determine the target values of technical requirements and select the module instances.Then,the product modular configuration scheme set was obtained to meet customer requirements.Finally,the proposed method was verified by case analysis.

关 键 词：客户需求分析 产品模块化配置 质量功能配置 基于规则的推理 

分 类 号：F273.2[经济管理—企业管理] TP31[经济管理—国民经济]