员工沉默的问题及对策  

Questions of Employee's Silence and the Countermeasures

作　　者：万希[1] 

机构地区：[1]广东商学院,广东广州510320

出　　处：《华东经济管理》2011年第2期130-132,共3页East China Economic Management

基　　金：广东商学院重大项目(08ZD01);广东省社科基金2009年度学科共建项目(09G0-3)

摘　　要：员工沉默对组织的生存和发展极为不利,使得员工出现各种顺从和放弃的行为,影响其对组织的忠诚。企业发展离不开员工的积极参与,需要员工建言献策。文章在对员工沉默产生的弊端和根源的分析基础上,通过建立信任的企业文化、顺畅的沟通体系、适度的激励措施、学习型组织来打破员工沉默。Employee＇s Silence is unique unfavorable for the survival and development to organization,and makes employee all kinds of actions of obedience and renunciation,and impacts to organizational loyalty.Active participation of employees contributes to the survival and development of firms.The paper analyzes the defects and causes of employees keeping silence.It is suggested that we establish the confidence-building corporate culture,smooth communication system,appropriate incentives and the learning organization to break the silence.

关 键 词：员工沉默 组织沟通 领导者 信任 

分 类 号：F406.1[经济管理—产业经济]