社区卫生服务机构岗位特征工作分析研究  

Job Analysis on Posts Characteristics in Community Health Service Organizations

作　　者：彭迎春[1] 苏宁 何永洁 梁万年[3] 

机构地区：[1]首都医科大学卫生管理与教育学院,北京市100069 [2]北京市社区卫生协会 [3]卫生部应急办

出　　处：《中国全科医学》2011年第10期1058-1062,共5页Chinese General Practice

基　　金：北京市教育委员会社科计划面上项目(SM201010025003);首都医科大学校社科基金(2008SK02)

摘　　要：目的了解社区卫生服务机构医、护、防各类岗位人员目前实际开展的工作内容,各岗位人员所感受的工作压力,对所在岗位应具备的能力评价、培训要求及对所在岗位绩效考核要素的建议。方法利用《社区卫生服务人员工作分析问卷》,在北京市分层随机抽取7个区县51家社区卫生服务机构的全科医生147名、社区护士93名、预防保健人员76名进行访谈。结果各岗位人员均认为不仅需要具备岗位所必需的专业知识与操作技能,同时还需要具备沟通能力、协调能力、团队合作能力等较高的素质要求。各岗位人员均感觉工作存在一定的压力,且均有一定的培训需求。结论只有科学、合理地进行工作分析,才能够制定出真正反映社区卫生服务机构各岗位特征的绩效考核指标。Objective To explore the working content,pressure,ability,demand for training of general practitioners,community nurses,and prevention physicians in community health services（CHS） organizations,and key elements of post performance appraisal for them were proposed.Methods Totally 147 general practitioners,93 community nurses and 76 prevention physicians from 51 CHS organizations of 7 districts or counties of Beijing were enrolled by stratified sampling,and they were interviewed by using Job Analysis Questionnaire for CHS Personnel.Results CHS personnel of the above posts held that not only professional knowledge and skills were indispensable,but also the higher qualities of ability of communication,collaboration and teamwork were necessary.They felt a certain pressure on working and all had demand for professional training.Conclusion The performance appraisal indicators of each post reflecting its post characteristics in CHS organizations can be made only on the basis of scientific and reasonable job analysis.

关 键 词：社区卫生服务 工作分析 绩效考核 

分 类 号：R197[医药卫生—卫生事业管理]