门诊挂号收费一体化服务设想与实践  

Ideas and practice of integrated service in outpatient registration and charge department

作　　者：段丽萍[1] 徐红霞[1] 郝珍[1] 张铎[1] 

机构地区：[1]解放军总医院挂号收费科,北京100853

出　　处：《军医进修学院学报》2011年第6期667-668,共2页Academic Journal of Pla Postgraduate Medical School

基　　金：中国医院协会2009-2010年医院管理研究中标课题(CHA-1-2010-010)

摘　　要：随着医院管理理念的更新及信息技术的发展,通过资源整合和流程优化,使病人挂号、就诊、交费、取药在统一的信息资源联系下成为一个整体,优化各项就诊流程、方便患者就医。With the update of hospital management concept and development of information technology, an integrated system of scatered information, including registration, seeking medical service, payment and fetching drugs has become possible by integrating information resources and optimizing its processes, thus making the seeking medical service convenient for patients.

关 键 词：挂号收费 流程优化 卫生服务管理 

分 类 号：R197.3[医药卫生—卫生事业管理]