“和谐使命-2010”医疗工作满意度调查研究  

An investigation on the satisfaction rate with the medical work during ＂Operation Harmony -2010＂

作　　者：欧崇阳[1] 李曙光[1] 潘竹林[1] 胡家庆[2] 郑然[3] 汪志平 邱景[1] 钱志军[1] 

机构地区：[1]解放军第四一一医院,上海200081 [2]海军医学研究所 [3]第三军医大学卫勤教研室 [4]东海舰队战勤处

出　　处：《中华航海医学与高气压医学杂志》2011年第2期73-76,共4页Chinese Journal of Nautical Medicine and Hyperbaric Medicine

摘　　要：目的对“和谐使命-2010”任务医疗工作情况进行总体评价，总结经验做法，发现存在问题，研究相关对策，为我海军组织类似大型非战争军事行动提供参考。方法对“和谐使命-2010”任务医疗相关专业人员进行调查，研究结果用统计软件进行定量、定性分析。结果医疗活动的总体满意度为次优，最不满意的方面依次为组织计划工作、人员抽组工作和医疗管理工作等。结论“和谐使命-2010”任务系海军首次成功举行的海外医疗救援活动，在服务对象、服务数量和质量、广度和深度等方面取得了质的飞跃，在全军非战争军事行动组织方面走在了前列。“和谐使命-2010”任务借助医院船平台，将在今后很长一段历史时期内成为向全世界展示中国海军建设的主要载体之一，随着理论研究深入、实际经验积累，组织实施工作将会更上层次，更见成效。Objective To evaluate the medical work during ＂Operation Harmony -2010＂, summarize practical experience, find out problems, work out related countermeasures and to provide references for similar large-scale military operations other than war by the＂ Navy. Methods Investigations were made on medical professionals involved in ＂Operation Harmony- 2010＂ and quantitative and qualitative analyses were made on the research results. Results Total satisfaction rate with the medical activities of the operation ranked the second best. The most unsatisfactory ranked in order were planning and organization, staffing and medical management. Conclusions ＂ Operation Harmony- 2010＂ was the first successful overseas medical relief activity ever performed by the Chinese Navy. It was a great step forward in many respects, such as service targets, service quality and quantity, as well as breadth and depth. The Navy has taken the initiative in the organization of such operations other than war. With the hospital ship as its platform, ＂ Operation Harmony＂ series will be the chief important means to display the power of the Chinese Navy for a long period of time in the future. With further deepening of theoretical research and accumulation of practical experience, the organization and implementation of such operation will surely be more effective.

关 键 词：“和谐使命-2010” 医院船 组织 管理 

分 类 号：R[医药卫生]