情绪智力、大五人格与行政管理干部工作倦怠的关系  

A Correlation Study on Emotional Intelligence,Personality and Administration Civil Cadres' Job Burnout

作　　者：周丽[1] 曾文洁[2] 蔡太生[1] 朱虹[1] 

机构地区：[1]中南大学湘雅二医院医学心理学研究所,湖南长沙410011 [2]湖南省社会主义学院教研部,湖南长沙410000

出　　处：《中国临床心理学杂志》2011年第3期380-381,397,共3页Chinese Journal of Clinical Psychology

基　　金：湖南省哲学社会科学基金项目(09YBA100)

摘　　要：目的:考察行政管理干部工作倦怠的特点及其与情绪智力、人格特质的关系。方法:采用工作倦怠通用量表、情绪智力量表及大五人格量表对湖南省302名行政管理干部进行测评。结果:该群体有57.3%的人存在工作倦怠状况,且主要表现为无效能感。分层回归分析结果显示,在控制了人口统计学变量后,大五人格所能解释的工作倦怠的方差变异量,在情绪衰竭、玩世不恭和无效能感分别为16%、17%和21%。而在引入情绪智力后,所能解释的总方差变异量又分别提高了2%、5%和7%。结论:大五人格、情绪智力因素能够有效的预测行政管理干部的工作倦怠。Objective： To explore the characteristics of job burnout and its relationship with emotional intelligence and big five personality of administration cadres.Methods： 302 administration cadres in our province were assessed with the MBI-General Survey,Wong and Law Emotional Intelligence Scale and Big Five Personality Scale.Results： 57.3% of this group tended to have job burnout,mainly ineffective.Hierarchical regression indicated that 16% variance of exhaustion,17% variance of cynicism and 21% variance of professional efficacy were explained by big five personality.Moreover,after entering the emotional intelligence factors,the sum of variance respectively increased by 2%、5% and 7%.Conclusion： Big five personality and emotional intelligence were powerful predictors of job burnout.

关 键 词：工作倦怠 情绪智力 大五人格 

分 类 号：R395.6[哲学宗教—心理学]