日本国民生活中心对消费者权益的保护  

The Role of National Life Center of Japan in Protection of Consumer Rights

作　　者：陶建国[1] 谢荷芳[1] 谢奎柱[1] 

机构地区：[1]河北大学政法学院,河北保定071002

出　　处：《无锡商业职业技术学院学报》2011年第3期23-26,共4页Journal of Wuxi Vocational Institute of Commerce

摘　　要：日本国民生活中心为了保护消费者利益向社会提供消费生活的各类信息,对有损于消费者权益的危险信息定期公布,并接受消费者有关咨询和投诉,对重要消费者纠纷利用调停或仲裁程序加以解决。该机构由于具有独立行政法人资格,其在保护消费者权益方面的作用更为突出,也深受日本民众的信赖。To protect the consumer rights,the National Life Center of Japan regularly supplies the society with various kinds of consuming information,and regularly makes public dangerous information harmful to consumers.The Center also provides consulting service to consumers,deals with their complaints,and settles disputes relating to consumption by means of mediation and arbitration procedures.The organization is an independent legal body of administration,which plays an important role in protecting consumer rights,so it is much trusted by the Japanese people.

关 键 词：国民生活中心 消费者 投诉 纠纷 

分 类 号：F131.347[经济管理—世界经济]