基于过程方法的民营企业质量管理  

Private Enterprises Quality Management Based on Quality Approach

作　　者：王娜[1] 

机构地区：[1]华侨大学工商管理学院工商管理系,福建泉州362021

出　　处：《科技和产业》2011年第6期50-53,共4页Science Technology and Industry

基　　金：华侨大学校级课题(10HSK07)

摘　　要：IS09000族标准鼓励组织在建立、实施质量管理体系以及在提高质量管理体系的有效性和效率时采用过程方法。本文在深入解析将过程方法导入民营企业质量管理的过程,并绘制出该标准涵盖的四大过程中的"管理职责"和"资源管理"的过程网络图的基础上,以质量策划为例,针对民营企业质量管理过程方法缺失的诸多问题,提出了民营企业应按照ISO9000族标准中的过程方法进行质量管理体系建构,并系统论证了民营企业应用过程方法规范质量管理的理想途径。ISO9000 series standard encourage organizations to establish, implement quality management system through the process approach to raise the validity and efficiency of quality management system. This essay analyzes and uses the process approach into the private enterprises quality management, regarding quality planning as an example, draws out the process network of ＂management responsibilities＂ and ＂resource management＂ in the standard. Aiming at problems of lack of process approach used in private enterprise quality management, this essay has proposed the enterprises should construct the quality management system based on process approach, and has proved the ideal route that the private enterprises employed the process approach to standardize quality management systematically.

关 键 词：民营企业 质量管理 ISO9000族标准 过程方法 

分 类 号：F272.3[经济管理—企业管理]