护士工作绩效现状及其影响因素  

The status quo of job performance and its related factors among clinical nurses

作　　者：王欣欣[1] Wipada Kunaviktikul Petsunee Thungjaroenkul 郑爽[3] 王合[1] 

机构地区：[1]哈尔滨医科大学附属第二医院第一手术室,150086 [2]泰国清迈大学护理学院 [3]哈尔滨医科大学附属第二医院重症监护室B区

出　　处：《中国护理管理》2011年第9期36-38,共3页Chinese Nursing Management

摘　　要：目的:探讨护士工作绩效的现状及其影响因素。方法:采用护理工作绩效量表(JPM)和工作压力量表(NSS),对某三级甲等综合医院的375位护士进行调查。结果:护士的工作绩效处于中等水平,工作压力处于高水平,工作绩效和工作压力呈负相关,经多元回归分析,进入回归方程的变量为缺乏支持。结论:护士承受的工作压力较高,过高的工作压力对工作绩效产生负面影响。减轻护士的工作压力,给予其更多的支持和帮助,可以提高护士的工作绩效,促进其更有效地工作。Objective： To explore the status quo of job performance and its related factors among clinical nurses. Method： 375 nurses from a general hospital completed a questionnaire which included Job Performance Measure （JPM） and the Nursing Stress Scale （NSS）. Result： Job performance perceived by nurses in the general hospital was at moderate level while job stress was at high level. There was a significant negative correlation between job performance and job stress among nurses. Lack of support was considered as a related factor via multiple regression analysis. Conclusion： The level of job stress among clinical nurses was relatively high. It could relate to their job performance. The results of this study suggest the management team to improve job performance and give more support to decrease job stress so that nurses could work more effectively.

关 键 词：护士 工作压力 工作绩效 

分 类 号：R192[医药卫生—卫生事业管理]