信息性与控制性:工作压力源的性质研究  

Investigating the Nature of Occupational Stressors:Informational and Controlling Stressors

作　　者：王瑛华[1] 张剑[1] 张海利[1] 

机构地区：[1]北京科技大学经济管理学院,北京100083

出　　处：《管理工程学报》2012年第2期127-132,共6页Journal of Industrial Engineering and Engineering Management

基　　金：国家自然科学基金资助项目(70771009;71071017);中央高校基本科研业务费专项资金资助(FRF-BR-09-013A)

摘　　要：本研究在自我决定理论(self-determination theory,SDT)的框架指导下,对264名企业员工所感受的压力源的性质进行了分析。结果发现,根据作用方式或者个体评价方式的不同,同一个压力源可以再分为信息性或控制性;信息性压力源所产生的压力感受显著地低于控制性的压力源所产生的压力感受;人际与角色压力、工作特征压力、组织结构和氛围压力均可以再分为信息性与控制性,两种性质的压力源产生的压力感受均存在显著性的差异;对不同代际的员工而言,两种性质的压力源所产生的压力感受存在显著性的差异。研究结论启发管理者应关注员工对压力源的个人评价,同时注意不同年龄的员工所感受到的压力特点,在压力源无法改变的前提下,为员工创造信息性的环境,可以显著缓解员工的压力感受。Occupational stressor is the external and environmental factor resulting in stress. It is an important research area in the stress management. There have been a lot of studies investigating the structure of occupational stressor. These results indicate that some possible factors that can intervene work stress. However, previous study focuses on the source of the stressor, and has not fully investigated the nature of the stressor. Therefore, the deeper relationship between the occupational stressors and the work stress has not been fully explored. For example, previous study cannot explain why there is no steady correlation between the number of stressors and stressful feeling. Although some people are experiencing only one stressor, they would feel more stressful than others who are experiencing a lot of stressors. Such a situation is hard to be explained in practice.

关 键 词：工作压力源 信息性 控制性 自我决定理论 

分 类 号：B849[哲学宗教—应用心理学] F272.92[哲学宗教—心理学]