BPR中产品服务/生产过程增值性的客观度量  

Objective Approach to Measure the Value Added by Component Process in BPR

作　　者：李建中[1] 陈良猷[1] 

机构地区：[1]北京航空航天大学,北京100083

出　　处：《系统工程理论方法应用》2000年第2期125-130,共6页Systems Engineering Theory·Methodology·Applications

基　　金：国家自然科学基金!( 7960 0 0 2 3 )资助项目

摘　　要：目前尚没有客观、普遍的方法计量企业过程再造 (BPR)前后由子过程增加的价值 ,因而无法提供关于投资回报的准确判断。本文运用 K-复杂性理论提出了 BPR中各子过程对最终产品 /服务价值增加的客观度量方法。该方法可作为企业寻求再造机会 (选择再造过程 )、判断再造效果的客观准则 ,也是对已有的企业绩效衡量方式的代替和补充。Today, there is no objective, universal way to measure the value by componenet process before and after a BPR effort and, therefore, no way to provide executives with return on investment based assurances. In this paper, based on an extension of Kolomogovs complexity theory, an objective way to measure the end Product/Services' value added by component processes is offered, which can be used as the principal for BPR team to select the reengineerign processes and to determine if BPR efforts are successful.

关 键 词：企业过程再造 K-复杂性 过程回报 

分 类 号：F270.7[经济管理—企业管理]