基于动态实时调度的主题公园游客时空分流导航管理研究  

A Study on Spatial-Temporal Separate Navigation Management of Visitors in Theme Parks: Based on Dynamic Real-Time Dispatching

作　　者：郑天翔[1] 

机构地区：[1]暨南大学深圳旅游学院,广东深圳518053

出　　处：《旅游科学》2012年第4期8-16,共9页Tourism Science

基　　金：国家自然科学基金青年科学基金项目"基于时空分流导航理论的景区智能化客流引导仿真系统的原型设计与实证研究"(41201145);中央高校基本科研业务费专项资金"物联网背景下面向旅游体验和服务创新的主题公园管理模式探索"(11JYB2020);广东省科技计划项目之高新技术产业化项目-工业攻关"面向业务信息安全审计系统"(2011B010200015)

摘　　要：本文针对主题公园游客时空分流导航问题进行了研究,提出了一种与现实情形极为吻合的最小代价实时策略,借此构建了面向景点负荷均衡的游客导航分流模型,并用实验模拟了整个动态调度过程。实验结果表明,该导航模型能有效地引导游客前往等候时间最短的景点,很好地解决在各景点上负载不均的问题。通过在时间和空间上的科学的分流设计,既能提高游客的满意度,又便于景区人员随时掌握景区内资源的使用情况,提高景区常态化管理的质量,从而加速旅游、经济和生态的可持续发展。This paper is a study of the issue concerning spatial-temporal separate navigation management of theme park visitors. It proposes a state-of-art minimum cost strategy identical to real time situation by equalizing the burden of each ride to set up a scenic-spot-orientated type of separate navigation visitors management model, and simulates its dynamic performance with an experiment. The results show that the patrons can be effectively dispatched to the next unvisited ride with the least wait time recommended by the proposed model, thus compromising the overload of each ride. It concludes that through a rational spatial-temporal separation, such a model not only can greatly satisfy the visitors by enhancing their experience, but also help the owners or managers of theme parks to monitor availability of the resources, so to guarantee better routine management for speeding up the sustained growth of tourism, economy, and eco-environment.

关 键 词：时空分流导航 动态调度 主题公园 景点负荷 

分 类 号：F270[经济管理—企业管理]