浅谈应用目标管理的方法提高医疗质量的体会  

Experience on Improving the Quality of Health Care Using Management by Objectives

作　　者：李雪梅[1] 张薇[1] 郝春成[2] 

机构地区：[1]哈尔滨医科大学附属第一医院质量控制办公室,黑龙江哈尔滨150001 [2]哈尔滨医科大学附属第三医院放疗科,黑龙江哈尔滨150040

出　　处：《中国医学伦理学》2012年第5期665-667,共3页Chinese Medical Ethics

摘　　要：哈尔滨医科大学附属第一医院在积极开展医疗质量管理年活动和医院等级评审的要求下,为提高医院的医疗质量,应用目标管理的方法分宣教、实施、总结反馈三个阶段进行,着重从积极开展医德医风教育、重点提高护理人员服务质量、不断提高医疗技术水平、加强各项医疗制度落实、加强医疗安全教育等方面着手,通过不断纠正工作中的偏差,从而提高医院的医疗质量管理水平。The First Hospital Affiliated to Harbin Medical University actively carried out management by objec- tives in order to improve the quality of health care. The management by objectives was divided into three phases： propaganda and education, implement and Summarizing and feedback, which emphatically carried out from educa- tion of medical ethics, improving nursing staff service quality, continuously improving the level of medical treatment, strengthening the medical system implementation, strengthening medical safety education and so forth, with continuous correcting the deviation work, so as to improve the hospital medical quality management.

关 键 词：目标管理 医疗质量 医患关系 医德建设 安全教育 

分 类 号：R197.32[医药卫生—卫生事业管理]