面向知识共享的虚拟社区知识管理流程研究  

The Study of Knowledge Management Process for Knowledge Sharing in the Virtual Community

作　　者：王栋[1] 汪祖柱[1] 钱程[1] 

机构地区：[1]安徽大学管理学院,安徽合肥230601

出　　处：《现代情报》2012年第10期166-170,共5页Journal of Modern Information

摘　　要：虚拟社区的发展为在线用户的知识共享提供便捷的途径,但目前社区中普遍存在着一些知识交流效率低下的现象。知识管理对社区成员的知识共享与交流的方式具有重要的影响,笔者从社区成员知识共享的角度提出了一种用于虚拟社区的知识管理流程模型。基于此模型分析了社区管理人员通过此过程从社区中识别、获取、组织、存储、测评和更新知识,并构建高质量的知识体系结构,通过知识学习与检索将这些知识传递给有需求的社区成员,从而实现整个社区内的知识共享,提高知识交流效率。The unprecedented proliferation of virtual communities gave the online users a convenient way for knowledge sharing,but there always were some inefficient knowledge exchanging in the virtual community.As the knowledge management had greatly impacted on the behavior of members＇ knowledge sharing and exchanging,the author gave a model of knowledge management process rely on knowledge sharing.Base on this model,the article analyzed the management process that some administrators identify knowledge from the virtual communities,and acquire,organize,storage,evaluate and update knowledge to make up a qualified knowledge system,then transfer them to the required members by learning and Retrieval.Finally,the administrators could share knowledge throughout all the community and improve the efficiency of knowledge exchanging by this approach.

关 键 词：虚拟社区 知识共享 知识管理流程 WEB2 0 

分 类 号：G203[文化科学—传播学]