加强节日人文关怀 提升优质护理服务品质  

Strengthen festival humanities concern for improving high quality of nursing service

作　　者：吴金花[1] 谢荣仙[1] 杨芳[1] 熊富先[1] 袁水平[1] 邹华钦[1] 

机构地区：[1]中国人民解放军第92医院精神卫生中心,353000

出　　处：《护理实践与研究》2012年第22期123-124,共2页Nursing Practice and Research

摘　　要：目的:加强精神科节日人文关怀,提升优质护理服务品质。方法:分析节日期间患者的心理,对住院患者实施人文关怀,落实对患者家属的人性化服务。结果:护士了解病情更全面,满足了患者及家属的需求,满意度得到提升,患者不良心理得到缓解,促进了患者社会功能的恢复。结论:精神科加强节日人文关怀,对提升优质护理服务品质具有重要作用。Objective：Strengthen festival humanities concern for improving quality of nursing service in the psychiatry department. Methods：Analysis of , mental patients during the festival,implement humanistic card on hospitalized patients, and carry out the humanized service for families of patients. Results： Nurses comprehend patient＇s condition entirety, satisfy the patient and family needs, satisfaction was improved ,patients of adverse psychological dispel, and promote the recovery of social function. Conclusion ： It was significant to strengthen festival humanities concern for improving quality of nursing service in the psychiatry department.

关 键 词：节日 人文关怀 优质护理服务 

分 类 号：R47[医药卫生—护理学]