医院管理人员培训需求分析  

Demands analysis on hospital management staff training

作　　者：杨武[1] 姜振家[1] 陈涛[1] 张岩[1] 王娟娟[1] 

机构地区：[1]青岛大学医学院附属医院,山东省青岛市江苏路16号266071

出　　处：《中国医院》2013年第2期52-55,共4页Chinese Hospitals

基　　金：山东省软科学研究计划(2010RKGA3017)

摘　　要：目的:了解医院管理人员的培训需求,为开展培训提供依据。方法:发放调查问卷,应用Goldstein分析模型和培训需求差距分析模型从组织、任务和个人层面进行培训需求分析。结果:组织层面分析揭示了该院管理人员培训的必要性与可行性;任务层面分析确定了15项亟待通过培训提升的岗位胜任力;个人层面分析表明,96.8%的管理人员认为需要进行培训,认同率较高的培训内容为医院文化、创新意识、医院战略与目标管理、团队建设、细节管理、沟通技巧、医疗质量管理,认同率较高的培训方式为单位间学习交流、授课、经验交流和案例分析,普遍认同的培训形式为短期集中强化培训与定期计划性培训。结论:培训需求分析为医院管理人员培训计划的制定提供了科学依据,为培训工作的开展奠定了良好的基础。Objectives： To investigate training demands of hospital management staff and to give evidence on training. Methods： Queslionnaire, Goldstein analysis model and gap analysis model were used for demands analysis from the aspects of organization, task point and individual. Results： Organizational analysis revealed the necessity and feasibility of training ihr managerial persomnel in hospital. Task analysis identified 15 post competencies which were in urgent need of ascension by training, such as executive ability, detail management ability, innovation capability, etc. Personal analysis showed that 96.8 % of the managerial personnel needed for management training. The training contents with high approval rates were hospital culture, innovation awareness, strategy and target management, team constnletion, detail management, communication skills and medical quality management. The training ways with high approval rates were comnmnication between units, teaching, experiences exchange and ease analysis. The universal training forms were short-term intensive training and regular planned training. Conclusion： Training requirements analysis provided scientific basis for making training plans for managerial personnel and laid a good foundation for conducting training work.

关 键 词：医院管理 培训需求 

分 类 号：R197.321[医药卫生—卫生事业管理]