基于马斯洛需求层次理论的酒店员工高流动性分析  

Analysis of the High Employee Turnover Rate in Hotels Based on Maslow's Hierarchy of Needs

作　　者：刘学艺[1,2] 

机构地区：[1]陕西师范大学旅游与环境学院,西安710062 [2]陕西服装工程学院,西安712046

出　　处：《价值工程》2013年第10期120-121,共2页Value Engineering

摘　　要：目前,酒店从业人员的高流动性已经成为一种常态,市场经济条件下,这已经成为不可逆转的趋势。但是频繁的员工流动严重制约着酒店业的健康、持续的发展。本文依据马斯洛需求层次理论,分析了酒店员工流失的现状与原因,并就此提出了降低员工流失率的建议与对策。At present, high turnover rate of hotel employees has become normal, which has become an irreversible trend in the market economy. However, frequent staff turnover has serious restriction on the healthy and sustainable development of the hotel industry. According to Maslow＇s Hierarchy of Needs, this paper analyzes the present situation of the loss of hotel staff and its reasons, and thus puts forward some suggestions and countermeasures to reduce the employee turnover rate.

关 键 词：马斯洛需求层次理论 酒店 员工 原因 对策 

分 类 号：F272[经济管理—企业管理]